Before you start offering hosting server in Vietnam to your customers, here are some of the things you will need to consider.
- Manage your own growth
If you are not experience in hosting reseller, it is a good idea to start out small. This will give you time to learn about hosting while growing your customer list. This keeps overheads down. When your business develops you can consider moving to larger plans. If you grow even bigger, you should upgrade your reseller services to a dedicated server or cloud environment.
- Avoid overselling
In hosting, overselling is the practice of selling too many hosting plans that, when combined, have a total resource demand that outstrips the capacity of a server. Some web hosting plan do this because they do not expect all customers to fully utilize their hosting plans. However, if they do, the server would not be able to cope. This can lead to slow performance and even customer’s websites going offline. It is not good for business.
- Decide upon the right hosting plans for your customers
If you’re going to make a success of your hosting Vietnam server service, it needs to meet the needs of your customers. Therefore, the hosting plans you offer should be based on those demands rather than being dictated to by the features and resources of your reseller account. If you’re a web developer, you will have a great idea of the businesses you cater for and the type of hosting that will suit them best. If you work in a different sphere, you may need to research your target customer first.
Things to consider include the size of disk space and amount of bandwidth customers require, the types of software they will use to build their websites, the number of email accounts they will want and their security needs.
You may want to put together a range of different packages for your customers to choose from and which give them the potential to upgrade as their business grows.
- Make sure you provide great customer service
Providing the actual hosting is the easy part of being a reseller hosting. Your vendor takes care of most of the technical stuff and once you have configured your plans and set up your customer’s accounts, most other things are automated.
However, your customers will have problems from time to time and it is your response to these that can make or break your business. Prospective customers will expect a quick reply when enquiring about a server VN package and existing customers will expect an equally swift response to any problems. Therefore, you should ensure that you have the in-house capacity to deal with these. If you do not, you may have to find a way of outsourcing your hosting customer services.
From reading this post, you should now have a wider understanding of what a hosting reseller is and how you can offer hosting to your customers as a way of extending your own business. Especially, you should also understand the benefits of reseller hosting and what you have to consider before offering hosting as a service for customer.